About Us

The Mortgage Girl Team

Samantha Bickford The Mortgage Girl

Sami Bickford

Sami is the original Mortgage Girl and is Managing Director of The Mortgage Girl Ltd.Sami looks after the Mortgage Girl team. 

As a fully qualified Mortgage Advisor, Sami holds the Certificate in Mortgage Advice and Practice (CeMAP), the recognised industry qualification to advise on mortgages and protection policies. 

Sami initially worked in Letting and Sales where she gained several industry qualifications including NVQ Level 3 in Property Lettings Management, Customer Service and Business Administration

Sami then worked at our sister company Ocean Mortgages for three years before launching The Mortgage Girl in 2020.  

Sami is determined to change the Mortgage industry by ensuring that all mortgage clients have the information they need to make an informed choice on their mortgage options. It is also a key passion of Sami’s to ensure that women who want a career in financial services are given the opportunity.

As part of this, Sami has set up The Mortgage Girl as a business which is able to grow as a franchise across the country. Sami’s ambition is to see a Mortgage Girl in every county in the UK.

Jaye Powell

Jaye has a wealth of experience in many aspects of customer service, having spent over twenty years’ as a solicitor and as a mentor.

Jaye finds many parallels between her former careers in the legal and mental health sectors when supporting clients through the mortgage process. Both are challenging times and need an attention to detail along with an understanding of the stresses that often accompany the home buying process.

Jaye has the recognised industry qualification to give mortgage advice, Certificate in Mortgage Advice and Practice (CeMAP). Jaye is an important member of the team, responsible for giving initial mortgage advice to clients, as well as ensuring that our communications are clear and easily understood.

In her spare time Jaye enjoys running and Crossfit.

Lauren Lightfoot

Lauren joined us after she left school having obtained excellent GCSE results.

Lauren is the newest member of the team and is working towards her Financial Services Administrator Apprenticeship qualifications. As part of this, she will also take her CeMAP (Certificate in Mortgage Advice and Practice) mortgage qualifications.

This will enable her to develop whilst in the role.  She has aspirations to become either our Office Manager or Mortgage Advisor in the future.

Outside of work, Lauren enjoys visiting the cinema, socialising with her friends and family. 


Nadine Smith

Nadine has over 12 years’ experience in Customer Service and Administration.  Having initially worked in the education section as an Administrator, she later qualified as an ELSA (Emotional literacy Support Assistant), working as an emotional support, for vulnerable children.  As such, Nadine brings a wealth of transferable skills to The Mortgage Girl as she is dedicated to working in an ethical and client focused way.

She is also very familiar with working on a multi-agency level which supports her work liaising with Lenders, Solicitors’ and Estate Agents.  Nadine is excited to be part of the The Mortgage Girl team and has plans to study for her CEMAP qualifications in the future. 

In her free time, Nadine enjoys spending time with her partner and two children, as well as their pug dog Vinnie! She loves ‘glamping’ and finding new areas and restaurants to visit.  

Frankie is the The Mortgage Girl's the office dog.


Frankie joined the Plymouth office 2 years ago.

She is a miniature Daschund who also responds to the names “Sausage” or “Frankfurter”.

Arguably the most entertaining member of the team, she is often found curled up on the sofa in our offices.